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Customer Care at Memry

At Memry, we’ve crafted customer care on the same values that underlie our technical offerings: we work to ensure that your interactions with us are efficient and valuable. Our customer service staff is in constant touch with customers regarding orders, pricing, deadlines, and status on projects.

We invite you to email us at plusatmemry [dot] com anytime or by phone at 1.866.Go.Memry (1.866.466.3679) for help with any issue.

To reach customer service at our primary nitinol melting and mill products facility in New Hartford, NY please call 1.266.2026

To reach customer service in our Germany manufacturing facility, please call +49.7621.799121.

Access assistance online—quickly

We have made it easier for you to find the information you need online. See our Customer Resources for links to documents regularly requested by customers.